ICRON WFM Employee Scheduling Software Now Available in Microsoft AppSource

Transforming Workforce Planning into a Competitive Advantage

ICRON WFM is an AI-powered employee scheduling solution that goes beyond simple shift digitization. Using advanced planning algorithms, it generates optimized, compliant, and demand-driven schedules that dynamically align with business goals, labour policies, and workforce capacity.

With AI-driven decision intelligence, ICRON WFM reduces labour costs, ensures compliance and fairness, and maximizes productivity, all with minimal manual effort.

For Shift Planners – Automates scheduling, optimizes task assignments, balances workloads, and adapts instantly to demand fluctuations, absenteeism, and employee requests.

For Operations Directors – Eliminates inefficiencies, mitigates compliance risks, provides real-time visibility into performance KPIs, and transforms staffing decisions into a strategic, data-driven advantage.

For Employees – Enables flexible self-service scheduling via the ICRON WFM mobile app, ensures fair shift distribution, and enhances engagement—improving satisfaction and reducing turnover.

AI-Powered Compliance & Efficiency

ICRON WFM makes compliance effortless while eliminating costly scheduling inefficiencies, enabling businesses to stay ahead of demand while mitigating risks.

Auto-enforces labour laws, regulations, company policies, and rule sets for each role, contract type, and department—proactively flagging risks before they occur.

Predicts labour demand in real time and optimizes staffing for peak and off-peak periods, preventing costly over/understaffing and minimizing overtime through balanced workload distribution.

Optimizes skills-based tasks assignments by intelligently matching employees to tasks based on qualifications and experience, enhancing productivity and workforce utilization.

Tracks schedule adherence and empowers shift planners to instantly adjust schedules in response to absenteeism, demand fluctuations, or other operational changes, maintaining service levels without compromising compliance.

Scalable, Enterprise-Grade Workforce Optimization

Built for industries where employee scheduling is critical, including retail, healthcare, manufacturing, hospitality, and facility management, ICRON WFM integrates seamlessly with HR, time & attendance, payroll, and ERP systems.

Scalable from single locations to global enterprises, it empowers businesses to increase efficiency, ensure compliance, and optimize labour costs, no matter how complex the workforce challenges—all while keeping people at the center of planning.

Now available in Microsoft AppSource, ICRON WFM provides businesses with a seamless way to procure and scale AI-driven workforce optimization.

“For over 30 years, ICRON has empowered organizations in a broad spectrum of industries with intelligent optimization and decision intelligence, turning operational complexity into a competitive advantage. With ICRON WFM, we bring this expertise to shift-based industries, delivering AI-powered workforce optimization that drives compliance, cost control, and efficiency at scale. Expanding our product offering in Microsoft AppSource reinforces our commitment to providing adaptable, enterprise-grade optimization solutions that seamlessly integrate into business ecosystems,” said Gürer Ünal, CEO of ICRON.

“Microsoft AppSource welcomes ICRON WFM, which joins a cloud marketplace landscape offering flexibility and economic value while transacting tens of billions of dollars a year in revenues,” said Giovanni Mezgec, Vice President, Modern Work + Business Applications Field & Partner Marketing, Microsoft Corp. “Thanks to AppSource and line-of-business solutions from trusted partners like ICRON, customers can do more with less by increasing efficiency, buying confidently, and spending smarter.”

About ICRON

We empower organizations to unlock their highest potential, adapt to change, and make responsible decisions for sustainable improvement in operational performance and environmental impact. ICRON’s powerful planning and decision-centric optimization solutions, enable organizations to seamlessly integrate strategic, tactical, and operational planning to make optimal decisions that effectively address diverse planning challenges.

ICRON offers AI-powered planning solutions across three business segments, namely - Supply Chain, Aviation, and Workforce Planning. ICRON serves diverse industries, including industrial machinery, high-tech, CPG, chemicals, biotech, pharmaceuticals, automotive, aviation, retail, healthcare, hospitality, and more.