Empower Your Hospitality Manager
Delivering top-tier guest experiences requires more than manual planning—it demands precision, flexibility, and real-time adaptability. CRON WFM empowers hospitality managers in hotels, QSRs, and a wide range of hospitality and event venues with intelligent workforce planning.
Our data-driven solution automates employee scheduling to perfectly balance guest service demands, employee preferences, and compliance requirements. Effortlessly optimize task assignments, prevent staffing gaps, and respond to fluctuating demand—all from a centralized platform.
Empower your managers to focus on what matters most—delivering five-star guest experiences—while ICRON WFM takes care of the complexities behind the scenes.
Explore Our Platform’s Capabilities
Dynamically adjust staffing levels to match guest bookings, events, and peak times, Use real-time and historical data to balance workloads across key roles like housekeeping, front desk, and F&B teams—reducing both overstaffing and gaps in coverage.
Learn more about Workload Management
Automatically create compliant, accurate schedules that align with seasonal trends, contract types, and service levels. Avoid costly mistakes with built-in compliance checks while balancing employee preferences and operational demands effortlessly.
Learn more about Employee Scheduling
Give employees greater control over their schedules with an intuitive mobile app for setting shift preferences, requesting time off, and swapping shifts. Foster a culture of fairness, trust, and engagement that improves morale and reduces turnover.
Learn more about Self-Service Scheduling
Assign key tasks—like room cleaning, catering prep, or event setup—directly into employee schedules to streamline workflows and ensure the right person is in the right place at the right time.
Learn more about Task Assignment
Respond to unexpected guest influxes, staff absences, or service fluctuations with automatic schedule adjustments. Maintain service excellence by reallocating resources, prioritizing tasks, and publishing updates in real time—all with just a few clicks.
Learn more about Attendance Tracking
Gain real-time visibility into KPIs such as employee utilization, compliance, and service levels through an intuitive dashboard. Leverage actionable insights to optimize resources, control expenses, and enhance guest satisfaction with data-driven confidence.
Learn more about Reporting & Labor Analytics
Connect ICRON WFM with payroll, HR, POS, and property management systems through standard APIs. Eliminate manual entry, improve data accuracy, and create a fully connected, efficient operation.
Learn more about Platform & Integrations
Gain full visibility into scheduling efficiency, service coverage, and employee well-being across all locations from a centralized dashboard.
Track critical KPIs such as utilization, cost efficiency, staffing levels, productivity, compliance, fairness, overtime management, and attendance trends—all in one place.
Dynamically reallocate resources to manage demand surges and avoid overstaffing:
Leverage historical and real-time data to make informed short-term and seasonal staffing decisions that optimize costs and maintain service excellence.
Instantly generate accurate, compliant schedules that balance guest service demands, employee preferences, and labor regulations.
Set dynamic scheduling rules tailored to different roles, departments, and contract types with automated, built-in compliance checks.
Plan ahead for seasonal demand peaks or large-scale events with advanced forecasting tools that align staffing with service needs.
Quickly respond to last-minute changes, such as staff absences or surges in guest traffic, by reallocating resources and publishing real-time updates.
Assign and track critical tasks—like room turnovers, catering prep, or event coordination—directly within shift plans to streamline operations.
Manage employee requests, shift changes, and updates on-the-go via a mobile app.
Automate fair and compliant overtime allocation to promote staff well-being and operational consistency.
Access your shifts schedules, task assignments, and updates anytime through the ICRON WFM mobile app.
Submit shift preferences or time-off requests with clear visibility into team schedules.
Easily request shift swaps for added flexibility.
Stay informed with real-time notifications for announcements and updates.
Enjoy fair shift assignments that prioritize work-life balance, foster harmony, and prevent burnout.
Whether you manage a luxury hotel chain, a high-volume QSR, a bustling resort, or a large event venue, ICRON WFM adapts to your unique workforce needs. From front-of-house to back-of-house, ensure end-to-end staffing, compliance, and service excellence.
Find the Right Solution for Your Team
